1. Acceptance of these terms

These Terms of Service (the "Terms") are a binding agreement between you ("you") and ContextuAI LLC, a North Carolina limited liability company based in Charlotte, North Carolina ("ContextuAI", "we", "us"). By accessing contextuai.com, downloading or using our software, or contacting us through this website, you agree to these Terms. If you do not agree, do not use the website or the software.

If you accept these Terms on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.

2. Definitions

• "Website" — contextuai.com and its subdomains and pages.
• "Solo" — the ContextuAI Solo desktop application, which you download and run on your own device.
• "Enterprise" — the ContextuAI Enterprise platform, which you deploy and operate on your own infrastructure.
• "Software" — Solo and Enterprise, collectively, including documentation, agent libraries, blueprints, and updates.
• "Your Content" — the data, files, prompts, credentials, and configurations you use with the Software, and the output the Software produces from them.

3. Eligibility

You must be at least 16 years old, and old enough to form a binding contract where you live, to use the Website or the Software. The Software is intended for business and professional use.

4. The website

The Website is provided for information about our products. We may change, suspend, or discontinue any part of it at any time without notice. Product descriptions, feature counts, screenshots, and roadmap statements on the Website are provided for general information and do not constitute a warranty, guarantee, or binding commitment that any feature will exist, continue to exist, or perform in a particular way.

When you submit the contact form, you agree that the information you provide is accurate and that you are not impersonating anyone. Do not submit sensitive personal information, confidential material belonging to others, or anything unlawful.

5. ContextuAI Solo license

Solo is source-available software published at github.com/contextuai/contextuai-solo under the Apache License, Version 2.0, with the Commons Clause license condition.

Your rights to use, copy, modify, and distribute Solo are granted by, and limited by, that license — not by these Terms. In plain terms, and without modifying the license text:

• You may download, run, and use Solo for free, including inside a business, for as many of your own users as you like.
• You may read the source, modify it, and self-host or distribute your modifications subject to the license's conditions.
• You may not, under the Commons Clause, sell Solo or provide a paid product or service whose value derives entirely or substantially from Solo's functionality — including hosting it as a commercial service, reselling it, or offering paid support or consulting whose value derives substantially from it.

The full license text in the repository is authoritative. Where anything in this section conflicts with it, the license text controls. If you want a commercial license for a use the Commons Clause excludes, contact us — we're open to it.

Solo also incorporates third-party open-source components, each under its own license. Nothing in these Terms limits your rights, or your obligations, under those licenses.

6. ContextuAI Enterprise

Enterprise is licensed commercially under a separate written agreement between you and ContextuAI. That agreement — including its own license grant, support commitments, service levels, warranties, and any data processing addendum — governs your use of Enterprise and takes precedence over these Terms wherever they conflict. These Terms apply to Enterprise only to the extent no such agreement is in place, for example while you are evaluating it.

Because Enterprise is self-hosted, you are responsible for provisioning, securing, configuring, backing up, and operating your deployment, and for the infrastructure it runs on. We have no access to your deployment and cannot recover data from it.

7. Your data and your responsibility

Your Content is yours. We claim no ownership of it. Because Solo runs on your device and Enterprise runs on your infrastructure, we do not receive, host, or process Your Content — see our Privacy Policy for the detail.

The direct consequence is that you are solely responsible for Your Content and for backing it up. If your device fails, your database is corrupted, or you delete something, we cannot restore it — we never had a copy. Keep backups.

You are responsible for ensuring you have the rights and permissions necessary for the data you connect to the Software, and that your use complies with any obligations you owe to others — employer policies, client confidentiality, database terms, applicable privacy law, and the terms of any third-party service you connect.

8. Acceptable use

You agree not to use the Website or the Software to:

• Violate any applicable law or regulation, or infringe anyone's intellectual property, privacy, or other rights;
• Generate or distribute malware, spam, phishing content, or material designed to deceive or defraud;
• Generate content that sexually exploits minors, incites violence, or unlawfully harasses, defames, or discriminates against any person or group;
• Impersonate any person or organization, or misrepresent AI-generated output as human-authored where doing so is deceptive or unlawful;
• Access systems or data you are not authorized to access, or use connectors and credentials without permission from their owner;
• Conduct automated mass outreach or publish to distribution channels in violation of those channels' terms or applicable anti-spam law;
• Attempt to gain unauthorized access to, disrupt, overload, or probe the Website or our infrastructure;
• Remove or obscure copyright, license, or attribution notices in the Software;
• Use the Software in any application where failure could lead to death, personal injury, or severe environmental damage — including life support, nuclear facilities, aircraft navigation, or emergency response systems.

You are also responsible for complying with applicable export control and sanctions laws, and you represent that you are not located in, or acting on behalf of anyone in, an embargoed jurisdiction or on a restricted party list.

9. Third-party services and models

The Software is designed to connect to services you choose — cloud AI model providers, databases, APIs, MCP servers, and distribution channels. Those services are not ours, and we are not responsible for them. Your use of each one is governed by that provider's own terms and privacy policy, including any charges they impose, and any content policies they apply to what you send them.

Where you supply your own API keys, you are responsible for the security of those keys and for all usage and costs incurred under them. We do not receive, store, or have access to those keys. We are not liable for charges you incur with a third-party provider, whether from expected use, misconfiguration, or an automation running longer than you intended.

10. AI output — important disclaimer

The Software uses large language models and other AI systems. You should understand and accept the following before relying on it:

• Output can be wrong. AI systems produce plausible-sounding text that may be inaccurate, incomplete, biased, outdated, or entirely fabricated — including invented citations, figures, code, and facts.
• Output is not professional advice. Nothing the Software produces constitutes legal, financial, medical, tax, engineering, or other professional advice. Consult a qualified professional before acting on it in any of those domains.
• Review before acting. You are responsible for verifying output before you rely on it, act on it, publish it, send it to a customer, or execute code it generated.
• Autonomous operation is your instruction. Agents, crews, automations, and scheduled runs act on your behalf according to your configuration, and can take actions such as writing to databases, calling APIs, and publishing to channels. You are responsible for what you configure them to do and for the consequences, including any actions taken without a human reviewing them first. Approval gates are available — use them for consequential actions.
• No originality or non-infringement guarantee. Similar prompts can produce similar output for different users. We make no representation that output is original, or that using it does not infringe a third party's rights.
• Ownership of output. As between you and ContextuAI, you own the output the Software generates from your inputs, to the extent such output is capable of ownership under applicable law. Note that in some jurisdictions AI-generated material may not be eligible for copyright protection.

11. Intellectual property

Except for the rights expressly granted under the Solo license or an Enterprise agreement, ContextuAI and its licensors retain all right, title, and interest in the Software, the Website, and their content.

The ContextuAI name and logo are trademarks of ContextuAI LLC. The Solo source license grants rights to the code, not to our trademarks. You may not use our name or logo in a way that suggests endorsement, sponsorship, or affiliation without our written permission, though nominative fair use — accurately referring to the product by name — is fine.

Website copy, images, screenshots, and documentation are © 2026 ContextuAI LLC, all rights reserved, unless a specific item states otherwise.

12. Feedback and contributions

If you send us feedback, ideas, or feature suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them for any purpose without obligation or compensation to you. We are not obliged to keep feedback confidential. Code contributions to our public repositories are governed by the license and contribution terms stated in those repositories.

13. Privacy

Our Privacy Policy explains what personal information we collect and how we handle it, and is incorporated into these Terms by reference.

14. Disclaimer of warranties

THE WEBSITE AND THE SOFTWARE ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONTEXTUAI DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR TRADE USAGE.

WE DO NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT ANY OUTPUT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR YOUR PURPOSE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, CREATES ANY WARRANTY NOT EXPRESSLY STATED HERE.

Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you. Nothing in these Terms limits rights you have under mandatory consumer protection law that cannot be waived.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONTEXTUAI AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITY, OR DATA, ARISING OUT OF OR RELATING TO THE WEBSITE, THE SOFTWARE, OR THESE TERMS — EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE WEBSITE, THE SOFTWARE, OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

You acknowledge that Solo is provided free of charge, and that these limitations are a fundamental basis of the bargain between us. These limits do not apply to liability that cannot be excluded or limited under applicable law, including liability for fraud, gross negligence, willful misconduct, or death or personal injury caused by negligence. Nothing in this section limits liability under a separate signed Enterprise agreement, which governs that relationship on its own terms.

16. Indemnification

You agree to indemnify, defend, and hold harmless ContextuAI and its members, officers, employees, and agents from any claim, demand, loss, liability, damage, cost, or expense (including reasonable legal fees) arising from: (a) your use of the Website or the Software; (b) Your Content and the data you connect to the Software; (c) your violation of these Terms or of applicable law; (d) your violation of any third party's rights; or (e) actions taken by agents, crews, or automations you configured.

17. Term and termination

These Terms apply while you use the Website or the Software. You may stop at any time by ceasing use and, if you wish, uninstalling the Software.

We may suspend or terminate your access to the Website, and any rights granted under these Terms, if you materially breach them. Your rights in Solo's source code after termination are determined by the Apache 2.0 with Commons Clause license, which has its own termination provisions. Sections 7, 10, 11, 12, 14, 15, 16, 18, and 20 survive termination.

18. Governing law and disputes

These Terms are governed by the laws of the State of North Carolina, USA, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal resolution first. Before filing any claim, you agree to contact us at contact@contextuai.com with a description of the dispute and to attempt in good faith to resolve it for at least 30 days. Most disagreements are cheaper and faster to fix this way.

Venue. If a dispute is not resolved informally, you and ContextuAI agree to the exclusive jurisdiction and venue of the state and federal courts located in Mecklenburg County, North Carolina, and each party waives any objection to that venue on grounds of inconvenient forum. This does not prevent either party from seeking injunctive relief in any court of competent jurisdiction to protect intellectual property or confidential information.

If you are a consumer resident in the EEA, the UK, or another jurisdiction whose law gives you the right to bring proceedings in your local courts or to the protection of mandatory local law, nothing in this section removes that right.

19. Changes to these terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above and post the revised Terms on this page. Material changes take effect 30 days after posting, except where a change is required by law or applies to a new feature, in which case it takes effect immediately. Continuing to use the Website or the Software after the effective date means you accept the revised Terms. If you do not accept them, stop using the Website and the Software.

20. General provisions

• Entire agreement. These Terms, together with the Privacy Policy, the Solo license, and any signed Enterprise agreement, are the entire agreement between us regarding their subject matter and supersede any prior understandings.
• Order of precedence. If there is a conflict: a signed Enterprise agreement controls first, then the applicable software license, then these Terms.
• Severability. If a provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions stay in force.
• No waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.
• Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure. Neither party is liable for delay or failure to perform due to causes beyond its reasonable control.
• No agency. These Terms create no partnership, joint venture, employment, or agency relationship.
• Third-party beneficiaries. There are none, except our licensors and affiliates with respect to the disclaimers and liability limits.
• Language. These Terms are drafted in English; any translation is provided for convenience and the English version controls.

21. Contact us

See also our Privacy Policy.